Neighbour and Friend Issues

When I play FV on my FB account and ask for items - parts for buildings etc - the only people I am able to select are FB friends, my FV neighbours just do not show up and so I am very limited for help. However, when playing FV on another FB account - which was created in my name to allow my youngest son to play - there is always a third 'tab' in the box called "suggested friends" which includes all neighbours, giving a MUCH wider range of people to get help from!

Also, the two 'versions' of FV seem to behave slightly differently in other ways. Can anyone shed any light on this?